The Service System of Zenith

We are a professional manufacturer of mining equipment in China, however, since the foundation of Zenith, we have rooted the dream that we will serve the global mining industry, we always tell us our place is at the top, and we never rest content for a moment as a leader of mining equipment in China. Aim for the highest, do the best, put ourselves in customer’s position, that is Shanghai Zenith. We have a dream that one day Zenith can stamp its name on the page of history. Now, we are on the way to that dream. All is for the clients and provide clients with high added value products. Here is Zenith’s service system:

1. Pre-sale services:

Act as a good adviser and assistant of clients; enable them to get rich returns on their investments.

• (1) Select equipment model;
• (2) Design and manufacture products according to clients’ special requirement;
• (3) Train technical personnel for clients;

2. Services during the sale:

Respect clients; devote ourselves to improving the total value of clients.

• (1) Pre-check and accept products ahead of delivery;
• (2) Help clients to draft solving plans.

3. After-sales service:

Provide considerate services to minimize clients’ worries.

• (1) Assist clients to prepare for the first construction scheme;
• (2) Install and debug the equipment;
• (3) Train the first-line operators on site;
• (4) Examine the equipment regularly;
• (5) Take initiative to eliminate the troubles rapidly at site;
• (6) Distribute the guarantee fittings door-to-door;
• (7) Provide perfect service;
• (8) Provide technical exchanging;
• (9) Provide maintenance for large items.

Zenith is your best supplier of mining equipment. Being innovative and perfect is our forever pursuit, and we will constantly supply more high-quality products and better service for our honored customers. Welcome to Zenith, and we will bring more returns for your investment. May you success!

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